Privacy Policy

1. Introduction

Luban Workshop ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our website and online ordering service (the "Service").

2. Information We Collect

We may collect the following types of information:

• Account information: email address and authentication details when you register or sign in.
• Order information: items ordered, total amount, and order status.
• Reservation information: name, contact details, date, time, and party size for table reservations.
• Usage data: pages visited, time spent on the Service, and browser type, collected through standard server logs and cookies.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders and reservations.
• Manage your account and provide customer support.
• Send order confirmations and service-related communications.
• Improve and maintain the Service.
• Comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers: such as Firebase (Google) for authentication and data storage, solely to operate the Service.
• Legal authorities: when required by law or to protect the rights and safety of Luban Workshop and its users.

5. Cookies

The Service may use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the Service.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Depending on your location, you may have rights including:

• Accessing the personal data we hold about you.
• Requesting correction of inaccurate data.
• Requesting deletion of your personal data.
• Objecting to or restricting certain processing activities.

To exercise these rights, please contact us using the details below.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the Service after changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Phone: 020 543 8455
• Address: Luban Workshop Restaurant