Frequently Asked Questions

Find answers to the most common questions about Luban Workshop.

Reservations

You can reserve a table directly on our homepage by completing the reservation form. Alternatively, call us on 020 543 8455 during opening hours.
Reservations can be made up to 3 months in advance through our online form.
To cancel or change your reservation, please contact us by phone on 020 543 8455 or use the contact form at least 24 hours before your booking time.

Online Orders

Yes, you need to sign in to place an order online. Creating an account is free and only requires an email address.
Orders can be cancelled within 5 minutes of being placed. After that, the kitchen will have started preparing your food and the order can no longer be cancelled online. Please call us on 020 543 8455 if you need further assistance.
Once signed in, you can view your order history in the "My Orders" section of the main page.

Food & Allergies

We take allergies very seriously. Please inform our staff of any dietary requirements or allergies when you arrive or when making a reservation. Some dishes can be adapted on request.
Yes! We offer a range of vegetarian dishes on our menu. Please ask a member of staff for recommendations or check our online menu for dishes marked as vegetarian.

General

We are open every day from 11:00 to 22:00.
You can find our address and directions in the Locate Us section on the homepage.
Please reach out via our Contact Us page or call us on 020 543 8455 and we'll be happy to help.