Privacy Policy

UCC SRC App  ·  University of Cape Coast Student Representative Council

📅 Effective Date: 8 April 2026 🔄 Last Updated: 8 April 2026 📍 Jurisdiction: Ghana 📦 App Version: 1.0.0

Who We Are

The UCC SRC App is operated by the Student Representative Council (SRC) of the University of Cape Coast (UCC), located in Cape Coast, Ghana. The App is a 4-in-1 student platform that provides:

By using the App, you agree to the collection and use of information as described in this Privacy Policy. If you disagree, please discontinue use of the App.

Information We Collect

2.1 Information You Provide Directly

DataWhen CollectedRequired?
Full nameAccount registrationYes
UCC student / staff emailAccount registrationYes
Password (hashed with bcrypt)Account registrationYes
UsernameProfile setupYes
Profile photoProfile setupNo
Bio / personal descriptionProfile setup (max 160 chars)No
Posts, replies, and pollsSocial moduleNo
Concern submissionsConcerns featureNo
Task and timetable entriesTasks moduleNo
Hostel bookmarks and reviewsHostel moduleNo

2.2 Information Collected Automatically

2.3 Information from Third Parties

How We Use Your Information

We use the information we collect for the following purposes:

We do not sell your personal data to third parties or use it to display third-party targeted advertising.

How We Share Your Information

4.1 With Other Users

Information you post publicly (posts, replies, your profile name, username, and photo) is visible to all authenticated UCC SRC App users. You control whether your profile is public or restricted via the privacy settings in the App.

4.2 With Service Providers

ProviderPurposeData Shared
Paystack Payment processing (hostel or SRC fees) Email, payment amount, reference
Google (Sign-In) OAuth authentication Email, display name (from Google)
OpenStreetMap / flutter_map Displaying hostel maps No personal data — map tiles are loaded anonymously
Cloud hosting provider Server and database infrastructure All app data is stored on servers under UCC SRC control

4.3 Legal Disclosure

We may disclose your information if required by law, court order, or to protect the rights, safety, and property of UCC SRC, its users, or the public.

4.4 University Administration

We may share information with University of Cape Coast administration when required for legitimate academic, disciplinary, or safety purposes, in accordance with University policy.

Data Storage & Security

5.1 Where Data Is Stored

Your data is stored on servers accessible via https://src.kamartec.org/api and managed by UCC SRC. All communication between the App and our servers uses HTTPS (TLS) encryption.

5.2 Retention

5.3 Security Measures

Despite our best efforts, no system is 100% secure. If you suspect your account has been compromised, please change your password immediately and contact us at support@src.ucc.edu.gh.

Your Rights & Choices

As a user of the UCC SRC App you have the right to:

To exercise any of these rights, contact us at support@src.ucc.edu.gh. We will respond within 30 days.

Account Deletion

You may delete your account from within the App (Settings → Account → Delete Account). Upon deletion, your public posts will be anonymised or removed and your personal details will be purged from our active database within 30 days.

Cookies & Tracking

The UCC SRC App is a mobile application and does not use browser cookies. However, we use analogous technologies:

You can clear all locally stored data by uninstalling the App or clearing the App's storage from your device settings.

Third-Party Services

The App integrates the following third-party services. Each has its own privacy policy:

We are not responsible for the privacy practices of these third parties. Please review their policies before using those features.

Children's Privacy

The UCC SRC App is intended for use by enrolled students and staff of the University of Cape Coast. We do not knowingly collect personal data from individuals under the age of 16.

If you believe a minor has provided us with personal data without parental consent, please contact us immediately at support@src.ucc.edu.gh and we will delete the data promptly.

Changes to This Policy

We may update this Privacy Policy from time to time as the App evolves. When we do, we will:

Continued use of the App after policy changes constitutes acceptance of the updated terms. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

UCC Student Representative Council — Data Contact

📧 Email: support@src.ucc.edu.gh
🏛️ Address: SRC Secretariat, University of Cape Coast, Cape Coast, Ghana
🌐 App: UCC SRC App v1.0.0

We aim to respond to all privacy-related enquiries within 30 days.